Help and Advice for Sending Parcels with OOHPod

Find practical guidance for choosing an OOHPod delivery service, preparing your parcel, tracking a shipment, and collecting from a parcel locker.

Before You Send a Parcel

Check parcel size, service availability, prohibited items, and pricing before creating your shipment. This helps avoid delays at the locker or during courier collection.

Tracking and Collection Support

Use your tracking number to follow parcel progress. Recipients receive collection instructions when a parcel is ready at the selected locker.

Need More Help?

For account, delivery, or locker support, visit the OOHPod help centre or contact the support team.